Help for Online Ordering

Getting Started:
The first step in ordering from Bear St. is to add an item to your 'Bag'. To do this, simply click on the 'Add to Bag' button directly beneath the price/size of the item you wish to order.

Shopping Bag:
Once you click on 'Add to Bag' you will be transported to your Shopping Bag. If you would like to continue shopping, click on the 'Continue shopping' link (upper left corner). If you have finished shopping, confirm the quantity (default quantity is '1', but must be changed within the Shopping Bag to take effect on your order) and confirm your Subtotal. If all is in order, click on the 'Continue to secure checkout' link. A Security Alert will appear acknowledging your transfer to a Secure Server.

The Order Form; Billing Address:
The first page of the Order Form is where you, the purchaser, fills in your BILLING information. Whether this order is being sent to you, or as a gift to someone else, please fill in the billing information that corresponds to the credit card being used. This data MUST be verifiable! We will correspond to this person should we encounter difficulties, and eMail confirmation to the eMail address provided here.

The Order Form; Shipping Address:
The second page of the Order Form is where alternate shipping information is disclosed. Whether your order is shipping to yourself at an alternate address, or to someone else, please enter this information here. If you clicked on "Use this address as the shipping address" on page 1, the Shipping Address (page 2) will not appear. Note: For Priority shipments, phone numbers are mandatory.

The Order Form; Gift Information:
Would you like a FREE gift card included with your parcel, or your GUND item gift packaged in a glossy GUND gift bag? Bear St. will send packages either gift packaged ($5US) or with only a gift card (FREE). If you would like it gift packaged, please click the checkbox as prompted. If you would like a FREE gift card enclosed, please write your personalized message in the field provided.

The Order Form; Shipping Options:
Bear St. offers three (3) levels of service within North America (Regular, Priority, and FedEx Express) and two (2) Internationally (Regular, FedEx Express). Please click the option desired. FedEx Express is a Quotation based service only and must be requested on the final Ordering page (comments). For details on FedEx service, please see our Shipping page.

The Order Form; Order Summary:
The Order Summary page details your order as it has been input. To change any quantities or items, please click on the 'Return to Shopping Bag' link. All quantities and items must be correct prior to entering the Order Form.

The Order Form; Payment Information:
You have two options here.
1. If you would like to order using a credit card, simply fill in your credit card number (AMX, VISA or MasterCard please), the expiry date, and your name as it appears on your card.
2. If you would like to send Bear St. a check or international money order, please click on the 'Check/Money Order' button. Upon submitting your order, your eReceipt will provide you with complete remittance information as well as terms and conditions. Bear St. accepts checks and money orders in US$ (U.S. residents and international clients) and CAD$ (Canadian residents).

The Order Form; Bear Away:
If you would like your GUND on BearAway (Installment Program), please click on the checkbox as shown, and our staff will eMail you to work out your schedule.

Note: Minimum order value $75US to participate; payments indicated online are only suggestions

The Order Form; Submit Order:
This the final page of the Bear St. Ordering System. If you have any comments, suggestions, or special requests (such as a FedEx Express Quote), please indicate these in the field provided. If your request is complete, please click on the 'Submit Order' button and await your eReceipt. Please review your eReceipt, and print this information out for your records. Should any errors or omissions have occurred, please report these immediately to our staff.

Thank you for shopping at Bear St!

All prices in Canadian Dollars - Orders shipped from within Canada
No importation fees! No Customs fees!

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Thank you for visiting the Bear St. and the Wide Wild World of GUND.
Please visit our sister sites:
Kosen studio-haus, creations of distinction.
Animals Animals, and the Great Steiff Collection.